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CareSurv: Your Partner in Quality Assurance

At Care Match UK, we empower care providers with CareSurv, an innovative solution designed to improve quality assurance, enhance staff retention, and gather actionable feedback. By streamlining feedback collection from residents, staff, and visitors, CareSurv helps care homes maintain compliance with CQC standards and fosters continuous improvement.

Surveys That Make a Difference

CareSurv provides user-friendly, accessible surveys designed for care homes, ensuring:

  • CQC Audit Readiness: Comply with regulatory standards with 12 expertly crafted surveys per year (1 per month).
  • Honest Feedback: Anonymous and in-person questionnaires encourage transparency.
  • Staff Retention Solutions: Discover and address concerns to improve workplace satisfaction.
  • Data-Driven Decisions: Gain insights that help shape better services for everyone.

How It Works

Easy-to-Use Survey Tools:

CareSurv’s emoji-based questions make surveys simple and engaging for residents, staff, and visitors, leading to higher participation and more meaningful feedback. This approach addresses the problem of low engagement in traditional surveys, ensuring that feedback is easily accessible and valuable.

Staff-Focused Surveys:

Our “Staff Voice” initiative fosters anonymity, encouraging staff to share honest feedback without fear of repercussions. This helps solve the issue of limited communication in the care industry and allows homes to identify systemic trends versus individual concerns, improving staff retention and satisfaction.

Comprehensive Reporting:

We also deliver reports with trend analysis, key themes, and actionable recommendations that provide clear, usable insights for improvement. Fully aligned with Accessible Information Standards, these reports help care homes maintain CQC compliance and improve quality assurance.

Onsite Questionnaires:

Onsite questionnaires offer face-to-face feedback, promoting openness and trust. This in-depth method uncovers insights that traditional surveys might miss, allowing care homes to make more informed, impactful changes.

What Sets CareSurv Apart?

High Response Rates:

CareSurv’s simple, emoji-based surveys ensure maximum engagement by making feedback quick and intuitive. This ease of use leads to significantly higher completion rates, providing care homes with more comprehensive data to drive meaningful improvements.

Actionable Insights:

Our detailed reports analyze feedback to identify trends, key themes, and actionable recommendations. Care homes can immediately address highlighted issues, improving resident experiences, enhancing staff satisfaction, and ensuring regulatory compliance.

Trusted by the Industry:

CareSurv is a trusted solution for care homes nationwide, known for meeting CQC requirements and adhering to Accessible Information Standards. By partnering with us, care providers show their commitment to quality and continuous improvement.

Proven Impact:

CareSurv helped Crownwood Healthcare boost staff engagement and resident satisfaction, resulting in better CQC scores. Our feedback system provides actionable insights that lead to tangible, positive changes in care quality.

Start Improving Today

Take the first step toward a happier, more efficient care home. Contact us now for a FREE 15-Minute Demo and see how CareSurv can make a difference.

Standard

Enhanced

Premuim

Did you know that there is a 72% increase in responses when your surveys are digitised?

All reports are created in line with the Accessible information standards to ensure that people using and visiting your services have the appropriate format that they need.

CareSurv allows you to focus on continuous improvement driven by the people who matter the most – 
the people using your services.

We aim to provide a service that will make a difference to your business. By giving you feedback from all areas of your care home, in an easily digestible and accessible format, that allows you to make the changes that make an impact to everyone in your care home.

Can you evidence that your current quality assurance systems are impartial and objective?

Accessible reports

Our fully customisable and easy to read reports give you actionable data that helps to improve the service you provide for everyone in your care home.

Make life better for everyone

Take the first step towards a happier care home for all. Call now on 01843 636 188, or contact us below.

Contact Us for Collaboration

Contact us today for any enquiries or questions to learn how our services can support your journey.

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